Mobile Service Available at J.C. Lewis Ford
Feb 12, 2023 - 2 minute read
J.C. Lewis Ford Mobile Service
J.C. Lewis Ford is built on service. J.C. Lewis Ford offers pick up and delivery, mobile service as well as a new location in Pooler Georgia to serve all customers in the coastal empire.
Mobile Service is an extension of the Dealership Service Lane, providing customers with a Convenient option to service their vehicle while in the field while still receiving Quality and Expertise from J.C. Lewis Ford or Lincoln trusted technicians using Ford or Lincoln parts.
Ford announced that its customers nationwide can now enjoy complimentary Pickup & Delivery and expanded mobile services from participating dealers as part of the company’s increased commitment to enhancing the ownership experience. According to the J.D. Power 2022 U.S. Customer Service Index (CSI) Study, data shows that customers who utilize remote experiences for vehicle repair are more likely to recommend their brand to a friend or family member. J.C. Lewis Ford is proud to be a participating and industry leader for customer service offerings.
“Customers who’ve experienced Pickup & Delivery and Mobile Service love the convenience and flexibility,” said Todd Rabourn, North America Regional CX Director. “This program increases the access customers have to remote service options, so whether you’re due for an oil change or need to resolve a recall, it’s easier to have your vehicle serviced with less disruption to your life, and the activities and people you care about.”
With Pickup & Delivery, J.C. Lewis Ford will come to your home or place of business, pick up your vehicle and return it when the repair has been completed. This adds convenience and choice to the service experience while minimizing downtime.
For light repairs and routine maintenance, a Mobile Service van can be dispatched with a trained technician to perform service at an eligible location of the customer’s choice.
J.C. Lewis Ford Mobile Service Appointments can be made at https://www.jclewisford.com/mobile-service